I came across the problem the other day and found an outdated but somewhat helpful KB article for LabTech. Here's the outdated article: https://docs.labtechsoftware.com/knowledgebase/article/9040 Solution The problem is not that they can't see locations, it's that they can't see them when they are empty. If you put an object in there, they'll light right up for them. You need to make sure they can see all locations no matter what. Here's how to do that: Launch LabTech Double click … [Read more...] about Labtech: Admins can’t see locations unless they created them.