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Exchange 2013 – Setup cannot continue with the upgrade because the ‘bbwinsdir’ () process (ID: xxxx) has open files.

March 8, 2014 by Dan B. Lee Leave a Comment

If you’re upgrading Exchange 2013 and you run into a few snags because of open files or processes running, they’ll most likely be your backup processes.

For Barracuda, the error will be:

Setup cannot continue with the upgrade because the ‘bbwindir’ () process (ID: xxxx) has open files. Close the process and restart Setup.

For BackupExec, the error will be:

Setup cannot continue with the upgrade because the ‘beremote’ () process (ID: xxxx) has open files. Close the process and restart Setup.

To fix this, simply hop into your services and stop Backup Exec Services or Barracuda Backup Services. You won’t have any trouble the next time you attempt to run the update.

Filed Under: Exchange 2013, Windows Server Tagged With: Backup Exec, Barracuda, Exchange 2013

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Dan Lee

Dan B. Lee works at SyApps, LLC., a Managed Hosting Solutions Firm, as a Senior Network Engineer. Dan has a decade of IT experience and specializes in a number of different disciplines including Virtualization, Web Site Hosting and Design, Network Security, Data Center Architecture, Local and Remote Server Hosting, and Backup & DRS Solutions. Read More…

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