TL;DR – IE8, IE9, and Chrome do not work when trying to log into the Storage Management Utility of your HP2000 Storageworks SAN.
I ran into an issue tonight that almost made me pull my hair out. I recently inherited the responsibility of an HP P2000 Storageworks SAN. I found the IP addresses of the controllers and after adding a NIC connected to the appropriate vlan I tried the username and password given to me. Much to my dismay, the user/pass didn’t work.
P2000 G3 backdoor user/pass:
Note: Older versions are apparently admin/!admin.
Well, since the username wasn’t working on the web and my error was “Could not authenticate. Try again” I was sure the issue was with my memory and/or the previous owner’s lack of documentation. There are a few options when dealing with the SAN and its controllers. The P2000 has a mini-USB port that you can use to connect to it as a Serial connection. I had some trouble with Windows 8, but I read you can connect just fine using Windows 7. Grab your favorite console app (I use puTTy) and use the following connection parameters:
Bits per second: 115200
Data bits: 8
Stop Bits: 1
Flow Control: None
Instead, I used telnet. Just as helpful and I didn’t need a cable. I tried connecting using the manage account and it worked just fine. Well, if my user/pass worked in telnet it should have worked on the web console. A call to HP cleared things up: IE8, IE9, and Chrome do not work when trying to log into the Storage Management Utility. I downloaded Firefox and it worked just fine. Go figure.
I hope this helps a few people out. I spent far too long working on this to not spread the word.